Dear Users,

To uphold fairness and equity on the platform and protect the legitimate rights of all users, the MINAX team has recently identified malicious registration activities by certain users using improper means. In response, we will implement the following measures:

1. Handling of Violating Accounts
   Actions such as malicious registration through false identities or multiple accounts will be classified as severe violations.
   Accounts determined to be in violation will be permanently frozen, with all related rights and benefits revoked, and blacklisted from the platform.
2. Platform Rules and User Responsibility
   MINAX advocates that all users strictly adhere to platform rules and refrain from any form of violation.
   Compliance in participating in platform activities not only protects individual rights but also contributes to the healthy development of the platform ecosystem.
3. Strict Review Mechanism and Accountability
   The platform will rigorously review user operations and participation data to ensure all activities are genuine and to eliminate malicious behavior.
   MINAX will adopt a zero-tolerance approach toward violators, holding them accountable and restricting their future access to the platform.

We appreciate your continued support and understanding. MINAX is dedicated to providing a high-efficiency, secure, and transparent trading environment. We firmly believe that maintaining a fair trading environment is key to achieving long-term value growth.

For any questions or assistance, please feel free to contact our official customer service: support@minax.io.

MINAX Operations Team
December 8, 2024

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【Risk Warning】The market carries risks, and investments should be approached with caution. Brand asset prices may fluctuate significantly due to market changes, and investors may incur partial or total losses of their funds. Users should independently assess their financial situation and investment objectives before making decisions. As a trading platform, MINAX does not bear responsibility for users’ investment outcomes.

 

This Terms of Service Agreement (hereinafter referred to as the “Agreement”) takes effect from the date of publication and shall be based on the latest updated content. Please read the Agreement carefully to ensure full understanding and acceptance of its terms. If you disagree with or cannot understand the Agreement, please immediately stop using the Minax website and related services.

1. Overview of the Agreement

1.1 This User Agreement (hereinafter referred to as the “Agreement”) is jointly signed by you and Minax Holding Co., Ltd (hereinafter referred to as the “Company”). We particularly remind you to carefully read and fully understand the contents of the Agreement before using the website services. If you disagree with the terms or cannot understand the Agreement, please stop using the services immediately. Any use of the services or similar actions will be deemed as your full acknowledgment and acceptance of the Agreement, including any modifications made by the Company.
1.2 You agree that Minax reserves the right to modify the contents of this Agreement at any time, and any modifications will be notified to you via announcements. Modification announcements will be published on this website or through the contact details provided during your registration. The updated Agreement shall take effect from the date of the announcement. If you continue to use the services after the Agreement is modified, it will be considered that you have read, understood, and accepted the modified Agreement and will continue to comply with it. If you disagree with the modified Agreement, you should cease using the services and complete relevant procedures as required by the Company.

1.2 Scope of the Agreement
1.2.1 This Terms of Service Agreement (hereinafter referred to as the “Agreement”), together with the application forms you complete and any other documents mentioned therein (collectively referred to as the “Agreement”), governs the payment services and brand trading services (hereinafter referred to as the “Services”) provided by Minax.
1.2.2 References to “we,” “our,” “us,” “Minax,” and “Minax Platform” in this Agreement refer to Minax.
1.2.3 References to “you,” “your,” “user,” and “client” refer to customers of Minax; as required, this may also include authorized representatives designated by you.

1.3 Description of the Service Platform
The Minax platform (www.minax.io, hereinafter referred to as the “Website”) serves as a platform for the provision of brand asset trading and related services (hereinafter referred to as the “Services”).
This Agreement does not cover the legal relationships and disputes arising between Minax users due to brand asset transactions.

1.4 Special Risk Reminder
1.4.1 Risks of Brand Asset Trading: Brand asset trading involves significant risks, including but not limited to market volatility, policy changes, insufficient liquidity, and changes in the global economic environment. Due to the 24/7 trading nature and lack of price limits, prices may be subject to sharp fluctuations caused by market makers’ activities or government policy adjustments, and even extreme volatility or halts may occur. We particularly advise users to invest cautiously and bear the risks of potentially losing all funds. If you engage in brand asset trading, you need to understand that it is a high-risk investment that may lead to financial loss. Furthermore, you should recognize and understand the derivative and unpredictable risks associated with brand asset trading. While Minax provides appropriate risk warnings, it does not assume liability for any trading losses. We recommend that users carefully evaluate their financial status, risk tolerance, and the aforementioned risks before making any decisions to buy or sell brand assets, and assume all resulting losses. Minax assumes no responsibility for this.

1.4.2 Restricted Regions for Services: Due to uncontrollable factors such as the enactment or amendment of national laws, regulations, and regulatory documents, brand asset trading may be suspended or prohibited. In accordance with relevant laws, regulations, and risk assessments, Minax services are not available to the following countries, regions, or entities, including but not limited to: Abkhazia, Afghanistan, Akrotiri and Dhekelia, Antarctica, Artsakh, Burkina Faso, Central African Republic, Democratic Republic of Congo, Crimea, Donetsk People’s Republic, Haiti, Hawaii, Heard Island and McDonald Islands, Iran, Iraq, Kosovo, Libya, Luhansk People’s Republic, Mali, Myanmar, Nicaragua, North Korea, Pakistan, Palestinian Territories, Somalia, South Ossetia, South Sudan, Syria, Transnistria, United States Minor Outlying Islands, US Virgin Islands, the United States, the United Kingdom, Russia, Western Sahara, Yemen, Zimbabwe, and regions with unrecognized or disputed status. To ensure compliance with this policy, Minax reserves the right to verify and confirm the user’s location at any time. If users conceal their true identity or circumvent regional restrictions through illegal means, Minax has the right to terminate services immediately and hold the users accountable.

1.4.3 Important Reminders:
1.4.3.1 www.minax.io is the only official external information platform of this website. You must understand that this website solely serves as a venue for acquiring brand asset information, locating trading counterparts, negotiating, and completing brand asset transactions. This website does not participate in any transactions you make; therefore, you must independently and carefully evaluate the authenticity, legality, and validity of related brand assets and/or information and assume any potential responsibilities and losses arising therefrom.
1.4.3.2 If you are a project owner, you must recognize the risks of the brand asset trading market. This website serves solely as a brand asset trading platform and does not act as a buyer or seller in your transactions and is not responsible for any issues or consequences arising from the listing of a brand.
1.4.3.3 Any news, analysis, discussions, recommendations, proposals, prices, or other information on this website are market comments and do not constitute investment advice. We are not liable for any direct or indirect losses, including but not limited to profit losses, caused by reliance on such information.
1.4.3.4 The content of this website is subject to change at any time without prior notice. While we have taken reasonable measures to ensure the accuracy of the information, we do not guarantee its accuracy or accept liability for losses resulting from delays or failure to receive notifications.
1.4.3.5 Using trading systems over the Internet carries high risks, including but not limited to failures of software, hardware, and network connections. As we cannot control the reliability and availability of the Internet, we accept no liability for losses caused by discrepancies, delays, or connection failures.
1.4.3.6 We do not accept credit card payments for any services.
1.4.3.7 It is strictly prohibited to use this website for money laundering, smuggling, commercial bribery, fraudulent transactions, illegal cash-outs, or other unlawful activities. Upon discovery, this website reserves the right to take any necessary actions, including freezing accounts and notifying relevant authorities, to terminate illegal activities and hold the responsible parties accountable, without bearing any liability.

2. Confirmation and Acceptance of the Agreement

2.1 This User Agreement (hereinafter referred to as “this Agreement” or “Service Agreement”) includes the main body, Privacy Policy, Know-Your-Customer (KYC) and Anti-Money Laundering (AML) Policy, and any rules, statements, or instructions issued now or in the future by this website. To facilitate user understanding, this Agreement is provided in multiple languages. In case of conflict or omission, the Traditional Chinese version shall prevail.

2.2 The ownership and operation rights of the services provided by this website belong to Minax. You must agree to all terms of this Agreement and complete the registration process as instructed to become an official user of this website. Only after becoming a user can you trade on the brand asset trading platform provided by this website and access exclusive services for users. Non-registered individuals may only browse the website or use other permitted services in accordance with the website’s rules and regulations.

2.3 Once you provide the required information and complete the necessary procedures as per the website’s instructions, you are successfully registered as a user of this website (hereinafter referred to as “User”). During registration, if you click “I Agree,” it will be considered that you have entered into this Agreement with the Company via electronic signature. Similarly, if you use the website by clicking “I Agree” or similar buttons, or through any means permitted by the website, it will be deemed that you fully understand, agree to, and accept all terms and conditions of this Agreement. In such cases, the absence of your handwritten signature does not affect the legal binding force of this Agreement on you. You acknowledge that the terms of this Agreement form the basis of mutual rights and obligations and remain valid unless mandatory legal provisions or separately agreed terms dictate otherwise.

2.4 After becoming a registered user, you will receive a user account and a corresponding password, which must be kept secure. You are responsible for all activities and events conducted under your account.

2.5 By registering and using any services or features provided by this website, you confirm that you have read and understood this Agreement and that:
2.5.1 You accept and agree to be bound by all terms of this Agreement.
2.5.2 You guarantee that, as an individual, you are at least 18 years old or have reached the legal age of majority under applicable laws, possess the capacity to enter into contracts as required by applicable laws, and are fully capable of accepting and using the services; as a legal entity or organization, you must be lawfully registered under applicable laws and conduct lawful business activities, and have the legal authority to enter into agreements and receive services. If you do not meet these requirements, you must immediately cease registration or stop using the services.
2.5.3 You confirm that the information provided during registration is true and accurate.
2.5.4 You pledge that all brand assets involved in your transactions are legally obtained and owned by you.
2.5.5 You agree to bear full responsibility for your trading and non-trading activities and any resulting gains or losses.
2.5.6 You agree to comply with all applicable laws, including reporting any trading gains for tax purposes.
2.5.7 This Agreement governs only the rights and obligations between you and us and does not address any legal relationships or disputes arising from brand asset transactions between you and other users of this website or other platforms.

3. Registration

3.1 Registration Eligibility
3.1.1 You confirm and warrant that you are a natural person, legal entity, or organization with the capacity to enter into this Agreement and use the services of this website, and that you comply with applicable laws. By completing the registration process or using the services through other means permitted by the website and clicking the agreement button, you confirm that you have full authority to act as a principal and agree to the contents of this Agreement. If you lack the required capacity, you bear all resulting consequences, and Minax reserves the right to cancel or permanently freeze your account and pursue liability after notifying you and providing a reasonable period for rectification.

3.2 Purpose of Registration
3.2.1 You confirm and warrant that your purpose for registering with this website is not to violate any applicable laws or disrupt the order of brand asset trading on this website. If violations occur, Minax reserves the right to take measures, including but not limited to freezing your account or terminating services, and to pursue legal responsibility.

3.3 Registration Process
3.3.1 You agree to provide a valid email address, phone number, and other required information as indicated on the registration page of this website. Minax reserves the right to verify the information you provide and may suspend some or all services during the verification process. If required by applicable laws and regulations of the relevant jurisdiction, you must provide your real name, identification, and other information and update your registration data in accordance with the Privacy Policy and AML provisions to maintain its accuracy. You are responsible for the authenticity, completeness, and accuracy of the information provided and bear any direct or indirect losses or adverse consequences resulting from inaccuracies.

3.3.2 If the laws and regulations of your country or region require phone numbers to be registered under real names, you confirm that the phone number provided during registration complies with these requirements. If you fail to provide a valid phone number, any direct or indirect losses or adverse consequences will be borne solely by you.

3.3.3 Upon completing the registration process by legally and correctly submitting all required information and passing verification, you will receive an account and password for the website. Once you have obtained the account and password, your registration will be deemed successful, and you may log in as a user.

3.3.4 You agree to receive notifications related to the management and operation of this website via email or SMS and acknowledge that such notifications constitute valid forms of communication. Minax shall not be held responsible for consequences arising from your failure to receive or act upon such notifications in a timely manner.

4. Description of Services

This website only provides an online trading platform service that allows you to engage in brand asset trading activities (including but not limited to brand asset transactions). The website does not act as a buyer or seller in these transactions, nor does it provide fiat currency deposit or withdrawal services. Users conducting fiat currency transactions through third-party services bear all associated risks and responsibilities; Minax assumes no liability for these activities.

4.1 Service Content

4.1.1 User Rights:
4.1.1.1 Browse real-time market and transaction information for brand asset products on the platform.
4.1.1.2 Submit brand asset trading orders, complete brand asset transactions, and apply for listing brands through the website.
4.1.1.3 Participate in activities organized by the website, following its published rules.
4.1.1.4 Enjoy other services promised by the website.

4.2 Service Rules

4.2.1 User Commitments:
4.2.1.1 Compliance with Laws: Ensure all brand assets in your account are legally sourced and refrain from engaging in any illegal activities or behaviors that harm the website or third-party rights, such as disseminating illegal information or engaging in pyramid schemes.
4.2.1.2 Account Security: Keep your account and passwords secure, including login passwords, fund passwords, and associated email or phone numbers; use the account only for lawful transactions. Notify Minax immediately at support@minax.io in the event of unauthorized account use or security risks. Assume full responsibility for any losses caused by your own actions.
4.2.1.3 Responsible Use: Avoid maliciously interfering with the platform’s normal operation or trading order, spreading false information, or damaging the platform’s reputation.
4.2.1.4 Dispute Resolution: Resolve disputes with other users through judicial or government channels. Any disputes arising from the use of Minax’s services should first be resolved through friendly negotiation; if unresolved, submit to arbitration at the Dubai International Arbitration Centre (DIAC) under its arbitration rules. Unless otherwise stated, this agreement is governed by Dubai law.

4.3 Product Rules

4.3.1 Brand Listing Application Process: As a brand issuer (“Brand Party”), you must submit relevant information and listing application according to the requirements of the company or this website.
This website reserves the right to review brand types, project qualifications, and backgrounds based on standards and to reject applications that do not meet the criteria.

4.3.2 Listing Fees: Listing fees shall be paid as per the agreement.

4.3.3 Trading Rules: Before placing a trade, users must carefully read trading information (such as price, quantity, fees, etc.) and submit the order only after confirming all details.

4.3.4 Order Submission and Matching: By submitting a trade, you authorize the platform to automatically match the order without further notification.

4.3.5 Order Modification and Cancellation: Orders can be modified or canceled at any time before they are executed.

4.3.6 Brand Delisting Conditions: The platform reserves the right to delist a brand without prior notice under the following circumstances:
4.3.6.1 The platform ceases to support the brand.
4.3.6.2 The brand party repurchases all circulating assets and applies for delisting.
4.3.6.3 The brand is suspected of illegal activity or has significant negative information.
4.3.6.4 If the brand party fails to conduct market buybacks for more than 3 months as required, or if the average daily trading volume falls below USD 10,000, the brand will be downgraded to the watchlist. If the situation is not improved within 6 months, the brand will be delisted.

4.3.7 Asset Withdrawal: After a brand is delisted, users must complete withdrawal within 30 days. If users are unable to withdraw due to the brand party’s responsibility, the brand party shall be liable and compensate for any resulting losses.

4.4 Service Fees

The company reserves the right to charge service fees. Specific rates are detailed on the website or within the signed agreements. Fees may be directly deducted from transactions. Users bear all costs related to transactions, such as taxes, hardware, and network expenses. Adjustments to fees will be communicated at least 30 days in advance via website announcements or email notifications.

5. Rights and Obligations of the Website

5.1 If you do not meet the registration qualifications stipulated in this agreement, the website has the right to reject your registration application. If you are already registered, the website reserves the right to cancel your user account and pursue liability. Additionally, the website retains the right to decide whether to accept your registration under any circumstances.

5.2 If the website discovers that the actual user of an account is inconsistent with the original registrant, it has the right to suspend or terminate the user’s access to the account.

5.3 If the website reasonably suspects that the information you provided contains errors, is untrue, invalid, or incomplete through technical tests or manual sampling, it has the right to notify you to correct or update the information, or to suspend or terminate the provision of services to you.

5.4 If you do not log in to the website with your user account and password for one consecutive year, the website has the right to cancel your account. After your account is canceled, the website may assign the corresponding username to other users.

5.5 The website reserves the right to modify, suspend, or terminate the services it provides at any time and without prior notice. If service termination occurs due to force majeure or an emergency, it will take effect immediately upon the publication of the termination announcement.

5.6 The website will adopt necessary technical and managerial measures to ensure the normal operation of the site, provide you with a reliable trading environment and services, and maintain order in brand asset transactions.

5.7 The website will enhance its technical investment and improve its security measures to ensure the safety of your brand assets. It is also obligated to notify you in advance of any potential security risks to your account.

5.8 The website reserves the right to correct any obvious errors in the information displayed on the platform.

5.9 The website has the right to delete content or information that does not comply with laws, regulations, or platform rules at any time without prior notice to you.

5.10 The website is only responsible for the services and products under its direct control. It assumes no liability for any direct, indirect, or incidental losses caused by misconduct, omissions, or service defects of third parties (including but not limited to payment service providers, brand asset issuers, or related third-party platforms), unless otherwise explicitly required by law.

5.11 The website has the right to request additional information or data from you in compliance with applicable laws, regulations, orders, and other regulatory documents of your sovereign country or region. It may take reasonable measures to meet local standards. You are obligated to provide reasonable cooperation for such measures. The website also reserves the right to suspend or permanently terminate your access to part or all of its services.

6. Scope of Information

6.1 Registration
6.1.1 When you register an account or use the account on this website, you are required to provide registration information according to the requirements of this website, including but not limited to mobile phone numbers, email addresses and ID card information.
6.1.2 When you use the services of this website or visit this website, the website will automatically receive and record the information of your browser server, including but not limited to IP addresses and the records of web pages you request to access.
6.1.3 Minax will only collect, store and use your information within the scope permitted by law, including but not limited to transaction records, account activities, IP addresses, etc. Minax will ensure that the collection and processing of all information are legal, transparent and necessary, and are only for the purposes of fulfilling contracts, complying with legal obligations or based on legitimate interests. Without your explicit consent, Minax will not sell or rent your information to third parties, unless it is required by law or authorized by users.
6.1.4 Other personal information obtained by this website in accordance with the law.
6.2 Use of Information
6.2.1 After you successfully register an account, without requiring additional consent, it shall be deemed that you agree that this website can collect and use all the information you release. According to the provisions of Clause 6.1, you agree that this website can use the collected information for the following purposes:
6.2.1.1 To provide you with the services of this website. When you use the services, this website can use your information for legitimate purposes such as identity verification, user services, security protection, fraud monitoring, marketing promotion, archive backup or joint promotion with third parties (such as payment processing, technical service providers, etc.), so as to ensure the security of the products and services provided by this website. We will ensure that third-party data recipients comply with strict confidentiality obligations and share data only when it meets the requirements of the law and with your consent.
6.2.1.2 To protect the rights and interests and property of the company and its customers, including the execution of agreements and compliance with applicable service strategies.
6.2.1.3 To collect and process information to help design new products and services, improve existing services, or conduct software certification and manage software upgrades.
6.2.1.4 To send marketing activity information, commercial electronic information and advertisements related to you to replace general advertisements.
6.2.1.5 To invite you to participate in surveys related to the services of this website.
6.2.1.6 To report to relevant regulatory authorities according to the requirements of the competent departments of relevant sovereign countries or regions; to conduct data analysis in cooperation with government agencies, public affairs agencies and industry associations, etc.
6.2.1.7 To transfer or disclose your information to third parties that are not affiliated parties in order to complete mergers, divisions, acquisitions or asset transfers.
6.2.1.8 For all other legitimate purposes and other uses authorized by you.
6.2.2 Without your prior permission, this website will not sell or rent your personal information. If situations such as enterprise mergers, reorganizations or acquisitions are involved, your information may be transferred to new entities on the premise of complying with applicable laws. In such cases, we will notify you in advance and ensure the security and legal use of the information.
6.3 Information Confidentiality
This website has the obligation to keep confidential the customer identity information and transaction information it obtains, and will not provide customer identity or transaction information to any institution or individual, except in cases where it is required by the applicable laws, regulations, decrees, orders, etc. of relevant sovereign countries or regions. Where permitted by law, Minax will try its best to notify you before disclosing the data, unless relevant laws or orders prohibit such notification.

7.Intellectual Property Protection

7.1 All intellectual achievements contained in this website, including but not limited to website logos, databases, website designs, texts and graphics, software, photos, videos, music, sounds and any combinations of the above files, as well as the intellectual property rights related to software compilation, source codes and software (including mini applications and scripts), are all owned by this website. Without explicit written permission, you are not allowed to copy, modify, duplicate, disseminate or use the above materials or contents for commercial purposes.
7.2 All rights contained in the name of this website (including but not limited to business reputation, trademarks and logos) are owned by the company.
7.3 Once you accept this agreement, it shall be deemed that you, on a voluntary basis, grant this website a free, permanent and non-exclusive license globally for all copyrights of any form of information you release on this website (including but not limited to the rights of reproduction, distribution, rental, exhibition, performance, screening, broadcasting, information network dissemination, shooting, adaptation, translation, compilation and other transferable rights enjoyed by copyright holders in accordance with the law), which is only limited to legitimate uses related to the services of this website. Without authorization, users are not allowed to copy, disseminate or abuse the intellectual property rights of other users and Minax. This website has the right to file lawsuits against any acts that infringe upon the above copyrights and obtain all compensations resulting from such infringement acts. This agreement applies to all contents protected by the Copyright Law that you release on this website, regardless of whether these contents are generated before or after signing this agreement.
7.4 During the period of using the services provided by this website, you are not allowed to illegally use, copy, distribute or authorize others to use the intellectual property rights of this website or others. Without explicit written authorization from this website, users are not allowed to release in any form or authorize other websites (or media) to use the information released by this website or other users. If authorization is needed, users should submit a written application to this website and can use it only after obtaining explicit permission.
7.5 Your logging into this website or using any services provided by this website does not mean that we transfer any intellectual property rights to you.

8. Liability for Compensation

8.1 If you violate this agreement or any applicable laws or administrative regulations, you shall pay relevant compensation to us and bear all direct losses and reasonable expenses (including but not limited to attorney fees, investigation expenses, etc.) arising from such violation. If the compensation is insufficient to cover the actual losses, you shall also make up the shortfall. This website will not assume the compensation arising from indirect, special or incidental losses, unless otherwise clearly stipulated by laws.

9.Limitation of Liability and Disclaimer

9.1 We do not provide any express or implied warranties regarding the services provided by our website that you use, including but not limited to the applicability of the services, freedom from errors or omissions, consistency, accuracy, reliability, and whether they are suitable for specific purposes. In addition, we do not make any commitments or guarantees regarding the validity, accuracy, correctness, reliability, quality, stability, integrity, and timeliness of the technologies and information involved in the services provided by our website. Whether to log in to our website or use the services provided by our website is your personal decision. Therefore, you shall bear all risks and possible losses arising from this decision. We do not provide any express or implied warranties regarding the market, value, and price of brand assets. You understand and acknowledge that the brand asset market is unstable, and the prices and values of assets may fluctuate or collapse at any time. Brand asset transactions are based on your personal free will and decisions. Therefore, you shall bear any risks and losses that may arise therefrom.
9.2 We cannot guarantee that all information, programs, texts, etc. contained in our website are completely safe and free from interference and damage by any malicious programs such as viruses and Trojans. Therefore, it is your personal decision to log in to our website, use any services provided by our website, download any programs, information, and data, and use these contents. You shall bear any risks and losses that may arise therefrom. If you discover any security vulnerabilities or malicious programs, you should immediately notify us (support@minax.io). Minax will make every effort to solve the problem as soon as possible.
9.3 We do not provide any warranties or commitments regarding any information, products, and businesses of any third-party websites or any other contents that do not belong to us. Your use of the services, information, and products provided by any third-party websites is your personal decision. Therefore, you shall bear all responsibilities arising therefrom.
9.4 If we fail to provide services or delay the provision of services due to information network equipment maintenance, information network connection failures, computer, communication or other system errors, power outages, weather conditions, accidents, industrial actions, labor disputes, riots, uprisings, disturbances, shortages of productivity or production materials, fires, floods, storms, explosions, wars, failures of banks or other partners, collapses of the brand asset market, actions of government, judicial or administrative organs, other factors beyond our control, or third-party reasons, we will not bear any losses that you may suffer due to the failure to provide services or the delay in providing services. We will make every effort to reduce the impact of force majeure events on user services.
9.5 You understand and agree that, under any circumstances, we will not be liable for the following events (including but not limited to):
9.5.1 Loss of income;
9.5.2 Loss of trading profits or contract losses;
9.5.3 Business interruption;
9.5.4 Expected monetary losses;
9.5.5 Loss of information;
9.5.6 Loss of opportunities, damage to goodwill or reputation;
9.5.7 Data corruption or loss;
9.5.8 Costs of purchasing substitute products or services;
9.5.9 Any indirect, special or incidental losses or damages caused by infringement (including negligence), breach of contract or other reasons, regardless of whether such losses or damages are within our reasonable foresight and whether we have been informed in advance of the possibility of such losses or damages. Unless otherwise provided by law, the total amount of any claims you make against our services shall not exceed the total amount of fees you have paid during the service process.
9.5.10 The provisions of Clauses 9.5.1 to 9.5.9 are independent of each other.
9.6 You understand and agree that we will not be liable for any damages resulting from the following events:
9.6.1 When we reasonably believe that your specific transactions may involve serious violations of laws or violations of the agreement;
9.6.2 When we reasonably believe that your behaviors on our website are suspected of being illegal or unethical;
9.6.3 Costs and losses arising from the purchase or acquisition of any data, information or transactions through the services provided by our website;
9.6.4 Unauthorized use of your account or alteration of your data by a third party;
9.6.5 Misunderstanding of the services provided by our website by you;
9.6.6 Any other losses related to the services provided by our website that cannot be attributed to us.
9.7 The warranties and commitments stipulated in this agreement shall be the only warranties and statements made by us under this agreement and when providing services through our website, and shall exclude any other warranties and commitments arising from advertisements, marketing materials or oral communications, whether in writing or orally, express or implied. All these warranties and statements only represent our own commitments and guarantees and do not guarantee that any third parties will comply with the warranties and commitments contained in this agreement.
9.8 We will not waive any rights not mentioned in this agreement and will, to the maximum extent permitted by applicable laws, limit, exempt or offset our liability for damages.
9.9 When you register an account on our website, it shall be deemed that you agree to all operations executed by us in accordance with the rules stipulated in this agreement, and all risks arising therefrom shall be borne by you.

10.Integrity and Severability of the Agreement

Any provisions of the agreement that are determined to be unenforceable, invalid or illegal by a court or arbitration institution with jurisdiction shall not affect the validity of other agreements and policies within the agreement. Even if a certain provision is deemed invalid or unenforceable, the remaining provisions will continue to be valid and binding on both parties.

11.Right to Prohibitory Relief

Both you and we acknowledge that the common law remedies for breach of contract or potential breach of contract may not be sufficient to compensate for all the losses we have suffered. Therefore, in the event of a breach of contract or potential breach of contract, the non-breaching party has the right to seek injunctive relief, writs of execution and all other relief measures permitted by common law or equity law, including but not limited to damages, injunctive relief against infringement and other reliefs.

12.Termination of the Agreement

12.1 The website has the right to cancel your account in accordance with this agreement, and this agreement will terminate as of the date when your account is cancelled.
12.2 The website has the right to terminate all services provided to you in accordance with this agreement, and this agreement will terminate as of the date when the website terminates the provision of all services to you.
12.3 After the termination of this agreement, you have no right to require the website to continue to provide you with any services or perform any other obligations, including but not limited to requiring the website to retain or disclose any information in your original account, or forward any unread or unsent information therein to you or any third party, unless the law requires us to continue to store or process the relevant data.
12.4 The termination of this agreement does not prevent the observant party from requiring the breaching party to assume other responsibilities.

13. Governing Law and Dispute Resolution Mechanism

13.1 The validity, interpretation, amendment, performance, and resolution of disputes arising from or related to this Agreement shall be governed by the laws of the Emirate of Dubai, United Arab Emirates.

13.2 Any disputes, controversies, or claims arising out of or in connection with this Agreement, including but not limited to its existence, validity, interpretation, performance, breach, or termination, or any non-contractual disputes, shall first be resolved through mutual consultation between the parties. If consultation fails, the following mechanism shall apply:

13.2.1 Seat of Arbitration and Governing Law
The dispute shall be referred to the Dubai International Arbitration Centre (“DIAC”) and resolved in accordance with the DIAC Arbitration Rules in effect at the time the notice of arbitration is submitted. The arbitration shall be governed by the laws of the Emirate of Dubai.

13.2.2 Seat of Arbitration and Language
The seat of arbitration shall be Dubai, and the arbitration proceedings shall be conducted in English.

13.2..3 Number of Arbitrators and Appointment
The arbitration tribunal shall consist of three (3) arbitrators. Minax shall appoint one (1) arbitrator, you shall appoint one (1) arbitrator, and the third arbitrator shall be appointed by the Chairman of DIAC.

13.2..4 Limitation on Document Disclosure
Parties shall not be required to provide general discovery of documents in the arbitration. Only specific, identified documents that are materially relevant to the outcome of the dispute may be required.

13.2.5. Effect of Arbitral Award
The arbitral award shall be final and binding on both parties and enforceable in any court of competent jurisdiction.

13.3 If the arbitration clause in Article 13.2 is deemed invalid or unenforceable under applicable laws or judicial interpretations, the dispute shall be submitted to the competent courts of the Emirate of Dubai for adjudication under the laws of Dubai.

14.Other Agreements

14.1 Headings
All headings are provided solely for the convenience of this agreement and shall not expand or limit the content or scope of the terms and conditions of the agreement.
14.2 Non-agency Relationship
Nothing in this agreement shall be regarded as creating, implying or otherwise treating us as your agent, trustee or other representative, unless otherwise provided in this agreement.
14.3 Assignment
The rights and obligations agreed in this agreement shall also bind the assignees, heirs, executors and administrators, and those who benefit from such rights and obligations shall comply. Without our consent, you may not assign your rights and obligations to any third party. However, we may assign the rights and obligations under this agreement to any third party at any time, and will announce or notify you 30 days in advance, and such assignment will not affect your legitimate rights and interests in the agreement.
14.4 Waiver
Any waiver by us or you of breach of contract or other responsibilities shall not be regarded as a waiver of other breach of contract responsibilities. Failure to exercise any rights or remedies shall not be construed as a waiver of such rights or remedies.
14.5 Export Control
You understand and acknowledge that, in accordance with the relevant laws of Dubai and international trade regulations, you may not export, re-export, import or transfer any materials (including software) on this website to restricted countries or regions. Therefore, you undertake that you will not actively conduct, assist or participate in any of the above exports or related transfers, or violate applicable laws and regulations. If you discover such situations, you will report (support@minax.io) to us and assist us in handling them. You agree to comply with all relevant import and export control laws, including the legal requirements for data protection and cross-border data transmission.

15.Effectiveness and Interpretation of the Agreement

15.1 When you click on the registration page of this website, complete the registration process and obtain the account number and password of this website, this agreement shall come into effect and be binding on you and this website.
15.2 The final right to interpret this agreement belongs to the website.

 

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Appendix:

Know Your Customer and Anti-Money Laundering Policy

1.Introduction
1.1 We undertake to comply with relevant Know Your Customer (KYC) and Anti-Money Laundering (AML) laws and regulations, and ensure that we do not violate the KYC and AML policies. Within the scope of our reasonable control, we will take necessary measures and technologies to provide as secure services as possible to protect you from losses caused by money laundering.
1.2 The KYC and AML policies are a comprehensive international policy system, which includes the KYC and AML policies applicable to different jurisdictions in the region where you are located. Our sound framework ensures that we meet local and global regulatory requirements and standards, especially in aspects such as data protection, anti-money laundering and customer identity verification, guaranteeing the continuous operation of the website and compliance with all applicable laws and regulations.

2.Policies

2.1 We will regularly evaluate and update the KYC and AML policies in a timely manner to ensure compliance with the latest standards of relevant laws and regulations. Policy updates will be based on local and international regulatory requirements as well as industry best practices to ensure that we are always in a compliant state.
2.2 We will promote and update the website’s operating guidelines and rules, and ensure that all employees provide services in accordance with these guidelines and rules. We regularly provide KYC/AML policy training for employees to ensure that they understand and effectively implement these policies. In addition, the compliance team will continuously supervise and review the implementation of employees to ensure policy compliance.
2.3 We design and improve internal monitoring and transaction procedures, such as verifying identities through strict standards and setting up a dedicated anti-money laundering team.
2.4 We will conduct due diligence investigations and continuous monitoring on customers through risk prevention methods.
2.5 We will regularly check the transactions that have been conducted.
2.6 Report suspicious transactions to relevant competent authorities.
2.7 Identity documents, address documents and transaction record documents will be kept for at least six years. In case of the need to submit them to regulatory authorities, there is no need to notify you in advance.
2.8 It is prohibited to use credit cards for transactions.

3.Identity Information and Verification

3.1 Identity Information
3.1.1 Depending on the rules of different jurisdictions and the types of entities, the content of user information we collect may vary. In principle, we will collect the following information:
3.1.1.1 Personal basic information: Your name, address (if there is a permanent address), date of birth, nationality and other available information. Identity verification should be based on documents issued by official institutions or other similar authoritative institutions, such as passports, identity cards or other identity proof documents required and issued by different jurisdictions. The address you provide will be verified by appropriate means, such as checking the electoral register.
3.1.1.2 Valid photo: Before you register, you should provide a photo of you holding the front of your identity card.
3.1.1.3 Contact information: Telephone number, mobile phone number and/or valid email address.
3.1.2 If you are a company or other legal entity, we will collect the following information to identify the ultimate beneficiaries of you or the entrusted accounts. The information is as follows: Company registration information, registration certificate; copies of the company’s articles of association and memorandum; detailed authentication of the company’s shareholding structure and shareholder declarations; board resolutions of authorized personnel to open and execute website accounts; identity proof documents of the company’s directors, major shareholders and authorized signatories of website accounts; the company’s main business address. If it is different from the company’s mailing address, the mailing address needs to be provided. If the local address of the company is inconsistent with the main business address, it will be regarded as a high-risk customer and additional documents need to be provided.
3.1.3 We only accept identity information in English. If your identity information is in other language versions, you should provide a notarized English translation. The translation should be completed by a recognized translation agency or a qualified professional translator, accompanied by corresponding certification documents.
3.2 Verification
3.2.1 We require you to provide the content of the complete pages of your identity documents.
3.2.2 We require you to provide a photo of you holding the front of your identity card.
3.2.3 Copies of supporting documents should be checked against the original documents. If the copies are confirmed to be correct by reliable and appropriate certifiers, the copies can be accepted. Certifiers can include ambassadors, judicial personnel, judges, etc.
3.2.4 Criteria for confirming the ultimate beneficiaries and account control rights: Who ultimately owns or controls the direct customers and/or decides whether to execute ongoing transactions for others. In the case of enterprises, the identities of shareholders holding more than 10% of the voting rights need to be verified. Generally speaking, shareholders holding 25% of the equity are regarded as having a medium-risk level, and their identities need to be verified; shareholders holding more than 10% of the voting rights or equity are considered high-risk shareholders, and their identities need to be verified. We may lower these standards to ensure that the ultimate beneficial owners of the company can be identified.

4.Transaction Monitoring

4.1 We will set and adjust daily transaction limits and maximum withdrawal limits at any time according to security and actual transaction situations.
4.2 If transactions are frequent and concentrated on a certain registered user, or there are situations beyond a reasonable range, our professional team will evaluate and determine whether the user may be a suspect.
4.3 We may take restrictive measures when judging a transaction as a suspicious transaction, such as suspending or rejecting the transaction, and even revoking the transaction in a timely manner without notifying you and reporting it to relevant competent authorities.
4.4 We reserve the right to reject registration applications from regions that do not meet international anti-money laundering standards or from persons who may be regarded as political public figures, and we also reserve the right to suspend or terminate any suspicious transactions at any time. This behavior does not violate any of our obligations and responsibilities to you.

 

Minax is a brand exchange operated by Minax Holding Co., Ltd, accessible via www.minax.io. The Minax platform provides customers with services to buy, sell, and exchange brand assets. As an entity governed by Dubai laws, Minax is obligated to implement financial security measures in line with international standards.
To maintain the integrity of the platform and prevent its use for money laundering, terrorism financing, or other illegal activities, Minax has developed and implemented comprehensive Anti-Money Laundering (AML) and Know Your Customer (KYC) policies. This document outlines Minax’s policies and measures in AML/KYC compliance to ensure the detection and prevention of illegal activities.
Minax is committed to adhering to the highest international standards in AML and CTF compliance, aiming to prevent, detect, and report activities related to money laundering, terrorism financing, or other illegal actions.

Definition and Threat of Money Laundering
Money laundering refers to the process of converting funds obtained through illegal means (e.g., terrorism, corruption, or drug trafficking) into seemingly legitimate assets, thereby obscuring their true origins. To prevent the inflow of criminal funds into the economy, governments and regulators actively combat money laundering and terrorism financing. As a financial services platform, Minax takes on the responsibility of preventing criminal activities on a global scale.

Our AML and CTF Measures

1. Customer Due Diligence (CDD)

• Conduct comprehensive due diligence on customers, including identity verification and ongoing transaction monitoring.
• Track abnormal or suspicious transaction operations.
• In the event of potential illegal activity, Minax reserves the right to request additional verification or cancel transactions.
• According to international regulations, customers are not entitled to specific reasons for account or transaction monitoring.

2. Enhanced Compliance Measures

• Establish robust internal compliance procedures, including technological upgrades and staff training.
• Implement risk-based AML/CTF strategies, ensuring resources are prioritized for high-risk areas.
• All customers must comply with the KYC process and adhere to our policies.

3. Policy Scope
   This policy applies to all employees, managers, directors, and all products and services offered by Minax.
4. Governance and Oversight

• The board of directors assumes ultimate responsibility for AML/CTF compliance.
• Senior management is accountable for policy implementation.
• A designated AML compliance officer oversees daily operations, ensuring policy execution and regulatory adherence.

Customer Identification Program (CIP)
Minax verifies customer identity through a strong CIP, including:

• Verifying government-issued identification documents (e.g., passports, ID cards, driver’s licenses).
• Providing proof of address (e.g., utility bills or bank statements dated within six months).
• Conducting enhanced due diligence (EDD) for high-risk customers, such as requiring proof of fund sources.

Transaction Monitoring

• Systematic Monitoring: Combining automated systems with manual processes to monitor suspicious transactions. Any suspicious activities will be reported to relevant authorities as required by law.
• Ongoing Monitoring: Continuously monitor customer transactions and activities to identify suspicious or potentially illegal actions. This includes tracking unusual transaction patterns, such as multiple transactions of similar amounts, or transactions inconsistent with customer profiles or typical behavior. We also monitor transactions involving high-risk countries, politically exposed persons, or other individuals or entities subject to sanctions or regulatory measures.

Legal Reporting
In case of suspicious activities, Minax will file Suspicious Activity Reports (SARs) with relevant regulatory authorities in compliance with Dubai and international regulations.

Record Retention

• Customer transaction and identity verification records will be securely stored for a minimum of five years and made available to regulators as required.

Risk Management

• Risk-Based Approach: Conduct dynamic risk assessments based on factors such as customer transaction history and country of origin. High-risk customers must provide additional verification documents.
• Risk Review: Regularly review potential risks associated with high-risk countries, politically exposed persons (PEPs), and high-value transactions.

Employee Training and Awareness

• Provide all employees with onboarding and annual AML/CTF training, covering topics such as identifying suspicious activities, reporting procedures, and legal obligations.

Internal Controls and Audits

• Conduct regular internal and external audits to continuously monitor compliance activities and optimize policies in line with updated regulations.

International Standards Compliance

• Strictly adhere to international standards (e.g., FATF recommendations) and adjust policies periodically based on regulatory updates.

Sanction Screening and Independent Reviews

• Sanction Screening: Use automated tools to screen customers and transactions against international sanction lists.
• Independent Review: Regularly analyze gaps between policies and industry best practices and develop improvement plans.

Data Privacy and Protection

• Employ advanced data protection technologies (e.g., encryption and multi-factor authentication) and breach response mechanisms to ensure the security of customer information.

Prohibited Businesses and Jurisdictions

• Minax prohibits transactions with individuals or entities from high-risk countries and jurisdictions, as well as customers or businesses involved in illegal activities (see Appendix for details).

Contact Us
If you have any questions, please contact us via customer support at support@minax.io.

 

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Appendix A: Prohibited Jurisdictions

Minax does not conduct business with individuals or entities from the following countries and regions:

• Afghanistan
• Angola
• Belarus
• Bosnia and Herzegovina
• Burundi
• Central African Republic
• Democratic Republic of the Congo
• Cuba
• Ethiopia
• Guinea
• Guinea-Bissau
• Guatemala
• Iran
• Iraq
• North Korea
• Kosovo
• Lebanon
• Liberia
• Libya
• Mali
• Myanmar
• Nagorno-Karabakh
• Nicaragua
• Northern Cyprus
• North Korea
• Russian Federation
• Sahrawi Arab Democratic Republic
• Somaliland
• Somalia
• South Ossetia
• South Sudan
• Sudan
• Syria
• Tunisia
• Turkey
• Venezuela
• Yemen
• Zimbabwe
• Ukrainian regions: Luhansk, Donetsk, Crimea, and other occupied territories

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Appendix B: High-Risk Jurisdictions

When dealing with individuals or entities from the following high-risk countries, Minax will enhance due diligence and restrict transactions:

• Albania
• American Samoa
• Anguilla
• Antigua and Barbuda
• Aruba
• Azores (Portuguese territory)
• Bahamas
• Bahrain
• Bangladesh
• Barbados
• Belize
• Bermuda
• Botswana
• British Virgin Islands
• Brunei Darussalam
• Bulgaria
• Burkina Faso
• Burundi
• Cambodia
• Cameroon
• Cayman Islands
• Central African Republic
• Chad
• Chile
• China
• Colombia
• Comoros
• Republic of the Congo
• Cook Islands
• Costa Rica
• Croatia
• Curaçao
• Djibouti
• Dominica
• Egypt
• Equatorial Guinea
• Eritrea
• Fiji
• French Polynesia
• Gaza Strip
• Gibraltar
• Guernsey
• Haiti
• Honduras
• Hong Kong
• India
• Isle of Man
• Israel
• Jamaica
• Jersey
• Jordan
• Kenya
• Kyrgyzstan
• Madagascar
• Malaysia
• Maldives
• Marshall Islands
• Mauritania
• Mauritius
• Montserrat
• Morocco
• Mozambique
• Namibia
• Nauru
• Niger
• Nigeria
• Niue
• North Macedonia
• Pakistan
• Palau
• Panama
• Philippines
• Qatar
• Saint Helena, Ascension, and Tristan da Cunha
• Saint Martin (French)
• Saint Pierre and Miquelon
• Samoa
• Senegal
• Seychelles
• Solomon Islands
• South Africa
• Saint Kitts and Nevis
• Tajikistan
• Tanzania
• Thailand
• Tonga
• Trinidad and Tobago
• Turkmenistan
• Turks and Caicos Islands
• Uganda
• United Arab Emirates
• U.S. Virgin Islands
• Uruguay
• Uzbekistan
• Vanuatu
• Vietnam
• West Bank (occupied Palestinian territories)

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Appendix C: Unacceptable Business Types

Minax prohibits transactions with the following types of businesses or activities:

1. Shell banks
2. Anonymous shell companies
3. Businesses involved in illegal drug trade
4. Unlicensed gambling and betting services
5. Unlicensed money services businesses (MSBs)
6. Arms and ammunition dealers
7. Businesses involved in human trafficking or exploitation
8. Prostitution and escort services
9. Ponzi schemes and other pyramid sales schemes
10. Businesses involved in the production or distribution of pornography
11. Unregistered charities and non-profit organizations
12. Businesses involved in the sale of counterfeit goods
13. Unlicensed foreign exchange platforms
14. Businesses or activities involving the exploitation of children
15. Cryptocurrency mixing services or tumblers
16. Businesses dealing in stolen goods
17. Any other business or activity deemed illegal by regulatory authorities
    Note: Customers engaged in the above activities will be subject to strict scrutiny and may be denied access to Minax services.

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Appendix D: Required Documents

According to verification requirements, Minax customers must provide the following documents:

Identity Verification Documents

• Government-issued international passport
• Government-issued ID card
• Government-issued driver’s license
• Selfie with identification document

Address Verification Documents

• Utility bill or bank statement issued within the last six months (paper or electronic versions are acceptable)
• Documents must be clear and unaltered

Additional Verification Documents

• Proof of funds
• Proof of source of wealth

Note: All documents must be provided in high-quality format, ensuring that content is clear, legible, and free from tampering or editing.